Terms and Conditions

This website is a catalog, not an automated checkout. Products shown here have no fixed online price shown; when you tap "Enquire" or contact us, we confirm current pricing, availability, and delivery details with you directly over WhatsApp, phone, or email before any order is placed.

An order is only confirmed once you and our team have agreed on the product, price, and delivery arrangement.

You should be at least 18 years old, or ordering with the involvement of a parent or guardian, to place an order with us.

Product descriptions are provided for general informational purposes. Our products are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical advice.

If you have a medical condition, are pregnant or breastfeeding, or are taking medication, please consult a qualified healthcare provider before use.

We accept M-Pesa and Cash on Delivery. Payment details are confirmed with you at the time of order.

We deliver across Kenya. Delivery timelines and costs vary by location and are communicated when your order is confirmed. See our Shipping and Delivery page for more detail.

Our Returns and Refunds Policy explains when a product can be returned or exchanged, and how refunds are handled.

We work to ensure product information on this site is accurate, but we do not guarantee that it is complete or error-free at all times. To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of this website.

We may update these Terms from time to time. Continued use of the site after changes are posted means you accept the updated Terms.

Questions about these Terms can be sent to eddahouko08@gmail.com or via WhatsApp at +254 741 808209.